![]() I spent hours on the phone with Apple and T-Mobile in addition to having T-Mobile store employees helping (without any luck). Neither company had any record of this persistent problem with T-Mobiles eSIM (or lack there of) for these stand alone watches. I was on the phone with T-Mobile tech support and Apple tech support on and off for two days. I tied to connect cellular over WIFI and 5G. The same “Hang Tight!” message still appeared on my iPhone 12pro that I used to pair them for “Family Share”. They were each assigned T-Mobile cell numbers. ![]() I bought my kids each Apple Watch SE’s for Christmas. I hate situations where I feel I know more about a problem than a company’s own tech support staff. Someone engineered a costly rollout if they are unnecessarily having to restock Iwatches and replace them because their staff thinks the product is defective when it is a network problem. ![]() Had my post pay account with Sprint over 20 years. Every time I try to activate the cellular plan, I receive an error message that I must contact TMobile customer service or go into a TMobile store to pay a deposit to activate the line because of my credit. It was only tonight I realized the problem may be that I switched out the iPhone SIM card from Sprint to TMobile. They seem clueless about this SIM card network problem. Sprint tech support then told me they may have to send me two new watches. Tech support told me they are having a lot of problems with the IWatch 6 and that I should take it into a T Mobile store for help the store that completely unable to help. ![]() Agreed I wasted two days with Sprint tech support about why I cannot activate two new IWatch 6’s that I ordered directly from Sprint. ![]()
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